​At ToBe Skin Care Inc. we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website or services.

 

Information We Collect

 

We may collect personal information such as:

 • Name

 • Phone number

 • Email address

 • Appointment details

 • Skin consultation information provided during your visit

 • Photographs taken for treatment assessment (with your consent)

 

This information is collected when you book an appointment, contact us, or complete consultation forms at the studio.

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How We Use Your Information

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Your information may be used to:

 • Schedule and manage appointments

 • Provide professional skincare consultations and treatments

 • Communicate with you regarding your booking or treatment

 • Maintain client records for safety and service quality

 • Improve our services and client experience

 

We do not sell, rent, or share your personal information with third parties for marketing purposes.

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Storage and Protection of Information

 

Client records and personal information are stored securely and are accessible only to authorized personnel at ToBe Skin Care Inc. We take reasonable steps to protect your information from unauthorized access or disclosure.

 

Photographs

 

Photographs of the skin may be taken during consultations or treatments for clinical documentation and progress tracking. These photographs will not be used for marketing purposes without your consent.

 

Third-Party Services

 

Our website or booking system may use third-party services to manage appointments or process payments. These services operate under their own privacy policies.

 

Your Rights

 

You may request access to the personal information we hold about you or request corrections if the information is inaccurate.

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Booking & Studio Policies

 

To ensure the best experience for all clients, please review the following studio policies before booking your appointment.

 

Cancellation Policy

 

Cancellations made less than 24 hours before your appointment are subject to a $50 cancellation fee.

 

Clients arriving more than 15 minutes late may be considered a missed appointment and charged accordingly.

 

A valid credit card is required to secure your appointment.

By booking with ToBe Skin Care Inc., you agree to our cancellation policy and authorize us to charge the card on file for late cancellations or missed appointments.

 

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Rescheduling or Cancelling an Appointment

 

You may update your booking or make changes through the online booking system or by text message at:

 

(548) 255-1591

 

Please note that a cancellation fee will be charged to the credit card on file if you cancel less than 24 hours before your appointment or if you do not show up for your appointment.

 

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Clients Under 18

 

If you are under the age of 18, a parent or guardian must be present at your initial skin consultation before your facial treatment.

 

If you are under the age of 15, a parent or guardian must be present at all times during your visit.

 

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Payment Methods

 

We accept:

 

• Cash

• Visa

• MasterCard

• PayPal

 

Taxes and gratuities are not included in the service price.

 

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Hours

 

Tuesday: 1 pm – 7 pm

Wednesday: 10 am – 7 pm

Friday: 1 pm – 7 pm

Saturday: 10 am – 7 pm

 

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Contact Information

 

ToBe Skin Care Inc.

177 Victoria St N

Kitchener, ON N2H 5C5

 

Phone: (548) 255-1591

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